Shipping & Delivery Times
Custom print and embroidery orders are generally delivered within 10 business days.
If you are concerned about meeting specific deadlines you should contact Arena Customer Support before placing an order.
Rush Orders
- Rush orders are available for an additional charge
- Rush orders are generally delivered within 4–7 business days
Delivery Time Notes
- Delivery times may vary depending on the product and service
- All orders ship via USPS Standard Ground, unless expedited shipping is selected at checkout
- Once your order leaves our warehouse, you will receive a shipping confirmation email with tracking information
Returns Related to Shipping
Custom print and embroidery orders are not refundable or exchangeable.
If you are unhappy with a standard blank apparel purchase, Arena offers free returns for store credit within 7 days of delivery confirmation, provided the item shows no signs of wear, damage, or modification.
After 7 days from delivery confirmation, orders are no longer eligible for return.
After 7 days from delivery confirmation, orders are no longer eligible for return.
Quality-Related Exceptions
Arena Prints will review returns and may issue refunds when:
- The blank item is materially flawed
- There is a production or fulfillment error
Refunds are not issued when dissatisfaction is due to:
- Subjective preferences
- Acceptable variances in print or embroidery quality
- Final product differing slightly from digital designs
Order Cancellations
Standard Delivery Orders
You may change or cancel your order within 24 hours of submission.
Rush Delivery Orders
Orders requiring faster delivery than standard cannot be changed or cancelled once placed.
Questions About Shipping or Delivery?
If you have questions about delivery timelines, shipping methods, or order status, our support team is here to help.
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